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Numeric only fields

Alexandra Astor May 19, 2023

Are you able to set specific formatting for number only fields in Jira cloud?

For example, we'd like to be able to format custom fields created for phone number, Tax ID and NPI.  For these fields we'd like to require a set number of numeric values be entered.

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Fernando Eugênio da Silva
Community Leader
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May 19, 2023

@Alexandra Astor 

You can define this rule applying a 'Validator' and add a Regular Expression (REGEX) in your workflow.

Steps to reproduce: Project Settings > Workflows (Select to edit> Click on Create transition > Select Validators > Click on 'Regular expression check' > Select the field you want to apply this Regex > Select the Regex Function

You will see some examples for regex function and just apply for your field.

Regards,

Fernando

Alexandra Astor May 22, 2023

Thank you for this!  Will this prevent a request from being submitted by the user if the validator is not met?

Alexandra Astor May 23, 2023

I added a validator of 'The field Test Number Field content must match against the regular expression [0-9]{10}'.  However, it doesn't seem like it is working based on the error it is displaying.

Capture.PNG

Fernando Eugênio da Silva
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 23, 2023

@Alexandra Astor 

The message says that the field value does not match the Regex.

Apparently you entered one value and the regex function is another.

The value entered initially was: 1.23456789E9

At least that's what the Regex had understood. Is there any 'default value' applied to this field? Try other REGEX function with 5 numbers or less, only to confirm if the error persists

Alexandra Astor May 24, 2023

There is no default value that I can see, attached is the validator.Capture.PNG

I created a brand new request and typed '12345' in the field.  Attached is the error message.Capture1.PNG

Alexandra Astor June 8, 2023

@Fernando Eugênio da Silva can you please take a look at the screenshots above when you have a moment?

Fernando Eugênio da Silva
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 8, 2023

@Alexandra Astor 

Seems to be a bug in Number fields adopting a default model to display. You can solve this doing the following:

Create a custom field 'Short Text' and for this custom field, apply the REGEX function to allow only numbers to create the issue. It works well!

About the 'bug' you can see other details here: https://jira.atlassian.com/browse/JRACLOUD-43728

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