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Notifications channels based on alert

anp
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October 30, 2024

Hi folks,

We have started exploring JSM and here is my question.

Is it possible to use only a specific notification channel based on an alert, let's say its Priority or tag or whatever?

For instance, if the Alarm is marked with the P1, the person on-call has to receive Voice Call, for P2 app push notifications only etc

 

Any input is much appreciated

 

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