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Notification on a FAILED email request on JSM

rtamam
Contributor
July 16, 2024

Is it possible getting an email notification when Email Request has been FAILED for any reason?

 

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2 answers

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Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 16, 2024

Hello @rtamam , currently there is no feature that supports this use case. As an alternative, you can always keep an eye on for the Atlassian cloud roadmap, Atlassian RFC. You can always raise support ticket for Atlassian with this suggestion.

rtamam
Contributor
July 16, 2024

Thanks!

Like John Funk likes this
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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 16, 2024

Hi @rtamam 

I don't think there is a function to be able to do that at the present time. You might open a support ticket with Atlassian for that suggestion. In the short term, you should manually check the log here for any items. 

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