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Notification email domain is not getting changed, how to configure the same?

Aishwarya Krishnan
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April 22, 2024

When a new request is raised, We send notification email from  <jira@seaker.atlassian.net>unable to change this email address. How to edit the email address? Tried editing the email address from notification. Unable to change the domain from atlassian.netimage.png

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Kishan Sharma
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April 22, 2024

Hi @Aishwarya Krishnan 

Welcome to the Atlassian Community!

From the screenshot you shared, you can only change the prefix of the default email from there. eg: from jira@seaker.atlassian.net to support@seaker.atlassian.net

If you want to setup a custom email address, you will have to add your email domain, after Atlassian verifies your domain, you can specify the email addresses that you want to use for your product notifications. Please refer - What are the steps for setting up custom email addresses? for detailed steps.

Aishwarya Krishnan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 22, 2024

Thank you. Will try this and get back in case of any issues

 

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