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Notification Assistant for Jira APP: Global Template with an Attachment

Vera Valshonok
Vera Valshonok Nov 01, 2023

Ho can I create a Global Template under the Notification Assistant part so that it sends this template incuding the Ticket attachment  as a notification email.

 

I am using an App called Notification Assistant for Jira

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Igor Medeiros - Modus Create
Igor Medeiros - Modus Create Nov 01, 2023

Hi @Vera Valshonok 

This is Igor from the Notification Assistant support team.

We can assist you with questions regarding the template editor and any other features of our app.

Could you please raise this question via our portal:
https://atlasauthority.atlassian.net/servicedesk/customer/portal/1

 

Cheers,
Igor Medeiros

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Marc Koppelaar
Marc Koppelaar
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Nov 01, 2023 • edited

Hi @Vera Valshonok 

I don't know the app, but the documentation states how to setup a global template.

A global template can only be made by a user with Jira Administrator privileges

Documentation

I suggest to review this and make a template in your instance.

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