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Not receiving verification email for new account

SD
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March 24, 2024

i have tried to create new account in jira but not receiving any mails from Jira for confirmation.

The domain was @edag.com.my

Can you help me to check this, if was blocked or supported.? Thank you!

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Perisic Nikola
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March 25, 2024

Welcome to the community @SD 

First, did you check your personal settings, to see if the needed checkboxes are checked like you are the watcher of the issue, assignee to be able to receive the notifications? If that is done, then it is possible that your email address is under the suppression list on the Atlassian list. To solve this, raise a support ticket for them: https://support.atlassian.com/contact/#/

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