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Not receiving email notification of Issue Created
Edited
Hi,
I am testing out receiving email notifications from JIRA Cloud when a new issue is created, but I am not receiving the email itself.
I receive emails if the issue us updated or assigned, but not that the issue is actually created.
I checked the notification helper and that indicates that I should receive the email.
I am not too sure if it is something small that I am just missing?
I have also checked where someone else is the reporter and I am part of the service-desk-team but that scenario, no email is received as well.
Thanks.
1 answer
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