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Not able to generate bindings in JIRA using Salesforce connector

Akshat Jain
Akshat Jain
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August 23, 2021

Dear All,

I am using the ServiceRocket Salesforce connector (trial version) to connect Salesforce (sales cloud) to JIRA Core.

All settings are done and API token is also generated and is set in Salesforce.

Now the final step where in we have to generate the Bindings that I am not able to create.

I choose the JIRA project to be linked and the Connection and press "Add" button but the new binding is not generated.

 

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Kevin Lew [ServiceRocket]
Kevin Lew [ServiceRocket]
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
August 23, 2021

Hi @Akshat Jain,

Could you please ensure you have the Administer Projects permission for the Jira project that you trying to add to the bindings?

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Akshat Jain
Akshat Jain
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August 24, 2021

Thanks a lot @Kevin Lew [ServiceRocket] . Your suggestion worked.

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