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Not able to create custom fields

supritha s
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Oct 30, 2023

Custom field creation is failing with error - XSRF Security Token Missing. I have like 1000+ screens already associated with it resulting in this error.

I have like 1000+ pages of screens. How can I solve this issue in faster/easier way ?

Is there a easier way like Bulk delete to delete a screen or screen scheme that is associated with an issue type or project??

image (1).png

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Fernando Eugênio da Silva
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Oct 31, 2023

@supritha s , Welcome to the Atlassian Community!

This is happening because after creating the field you are checking the option to add it to all screens in your environment. Is this really necessary? Do you really need this field present on more than 1k screens?

Generally speaking, what I suggest you do is the following:

Create your field and when Jira loads the options screen to add the field, do nothing. Just click Custom Fields in the left menu again.

The field will be created and you can associate it with your project screens individually.

Unfortunately there is a bulk association limit for a field and if you exceed more than 1k screens you will continue to see this Xtoken error.

And about deleting screens in bulk, there are some apps on the Marketplace that do this or you can explore using REST API resources to do this too.

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