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New Roles - Site Admin w/ User access admin can't access the Customer list

Gene Sullivant March 25, 2024

As we were migrated unexpectantly last Sunday, we are doing our best to get people aligned to the proper Roles. 

We have found that a Site Admin with User access admin can't get to the Customer list. They can get to Products, see the link but when they click on it instead of seeing the list of Customers the see a blank screen. We tried with multiple folks.

They can export the list but can't view it but without being able to view it they can't migrate them to an Atlassian account.

Thanks!

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DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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