New Alert plays a sound when using a browser

[Simon Sander Wullf-Nielsen]

Is there any way to have a sound play on the PC speaker when a new alert is coming in Jira service management 

[Joseph Chung Yin · Accepted solution]

@Simon Sander Wullf-Nielsen -

Out of the box, it is not possible.  You will need to develop your own custom process in your local client app (i.e. Outlook etc) to trigger an audio alert to happen.

One question - what is your justification/need to have this type of setup?

Best, Joseph Chung Yin

[Simon Sander Wullf-Nielsen]

We have use Jira alerts in a 24h control room

We have a need for a sound generated in the browser to make the operator aware of new alarms

An email solution will not be sufficient due to the delay of the alarm and the amount of non relevant email incoming

The Ideal would be notification type called "Browser notification" under your personal settings 

[Jim Knepley - ReleaseTEAM]

Not trivially, but it can be done using Jira automation.

The easiest way would be to have Jira email an address when an issue is created and have the email client produce the notification sound when it gets that mail.

A bit more involved, perhaps more fun, would be to have automation call a webhook that triggers a sound. It wouldn't be hard for a nerd to configure an Arduino or similar device to listen for the webhook and then play an MP3. The trick would be to get network connectivity right.

[Simon Sander Wullf-Nielsen]

An email solution will not be sufficient due to the delay of the alarm and the amount of non relevant email incoming

The Ideal would be notification type called "Browser notification" under your personal settings