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Need to understand if Jira Servicedesk tool is having CMDB Module?

venkatrao pujala
venkatrao pujala Nov 03, 2022

Hi, I've seen that there are several marketplace plugins that can provide a Configuration Management Database (CMDB), to my knowledge Jira does not have a CMDB internally. Can you please confirm, if not existed what are the other options available.

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Dirk Ronsmans
Dirk Ronsmans
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Nov 04, 2022

Hey @venkatrao pujala ,

Jira Service Management does actually a CMDB/Asset Management module available.
It comes with the Premium Cloud plan and was previously called "Insight" but renamed a few weeks ago to Assets.

https://www.atlassian.com/software/jira/service-management/product-guide/getting-started/asset-and-configuration-management

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