Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Need help with Atlassian Intelligence

Namrata Kumari
Namrata Kumari
Contributor
October 23, 2023

Hi Community,

We enabled the Atlassian Intelligence for JSM.

But the 'Summarize' feature looks disabled.

Can someone please suggest what could be the reason here?

Am I missing any obvious settings?

Thanks!D2715D4A-A9D1-48EC-8B1B-350A63C69D82.jpeg

Answer
Watch
Like Be the first to like this
816 views

2 answers

1 accepted

4 votes
Answer accepted
Tom Lister
Tom Lister
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 23, 2023

Hi @Namrata Kumari 

This feature is only available for Premium or Enterprise customers that have activated Atlassian Intelligence for Jira Service Management.

What tier are you on?

View More Comments
Namrata Kumari
Namrata Kumari
Contributor
October 23, 2023

Hi @Tom Lister , This feature is working fine in Confluence but not in JSM.
I will check the tier and get back.

Thank you!

Like
Reply
0 votes
Sara Tucker
Sara Tucker
Contributor
November 3, 2023

I think you just need to first highlight some text/content, then activate the AI menu and you should then see the option to summarize. 

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events