You're on your way to the next level! Join the Kudos program to earn points and save your progress.
Level 1: Seed
25 / 150 points
1 badge earned
Challenges come and go, but your rewards stay with you. Do more to earn more!
What goes around comes around! Share the love by gifting kudos to your peers.
Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!
Join now to unlock these features and more
Is there a way to get data from the zendesk support field in a JQL?.
The JQL is to get the report document and see all the data.
If there is another way to get this info, it works fine.
I have tried API call but could not see it.
Hi @Aarón López ,
If you need to create reports with Jira data and other sources like Zendesk, give it a try to EazyBI .... This is a great BI tool for Jira and you can add external sources to gather data and create your reports.
In fact you can easily integrate it with Zendesk: https://eazybi.com/integrations/zendesk
Hi Esteban, there is this field from zendesk support that has some data in the project we are using, it doesn't appear con JQL and need to have it on reports.
I've been looking but I am not used to eazyBi.
So I'm not really sure if this helps me. Do you understand me?
Thank you for your comment.