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I'm currently working on implementing an Account Access Request form for our organization. We want to streamline the process by automatically notifying the corresponding SystemAdmins when a request is submitted. We have an object type that contains each application's info including all the system admins for each application and linked with a custom field called Roles(customfield_10079). What smart value should I use to @mention all the user in that attribute? The SystemAdmins is a user type attribute and can store multiple user. I am able to display all the user's name by using smart value like this:
But it only display the text ( [@xxx aa, bbb xx]) not actually @ those two agent.
I also tried :
It can only display @User. I've tried different smart value combinations, but I haven't been successful in achieving the desired result. Can you help me? Thanks.
Welcome to the Atlassian community!
Let e know if I understand your current setup correctly:
Please try the following smart value
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