Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Multi-line default response in Paragraph form field

RGS SaaS Jira
RGS SaaS Jira
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
January 3, 2025

Hello,

We are preparing custom forms for our user support portal.

In our forms, we use some fields of type 'Paragraph', and would like to configure the 'Defaut response' with a pre-formatted text (several lines, underline / bold, colors, etc.).

It seems that the 'Default response' field only allows a single line, with no formatting. We tried various classic way of indicating newlines (\r\n, `r`n, <br>, <HTML></HTML>...) to no avail.

=> Is there any way we can configure a formatted rich text in the Paragraph field's "Defaut response" field ?

Thank you in advance for your ideas and happy new year 2025 !

Answer
Watch
Like Be the first to like this
56 views

1 answer

0 votes
Manoj Gangwar
Manoj Gangwar
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
January 3, 2025

Hi @RGS SaaS Jira Welcome to the community!

You are right. Currently, the 'Default response' field only allows a single line.

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events

    See all events