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Multi Tenancy for Jira Service Management

Sopho Bzekalava
Sopho Bzekalava
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February 7, 2025

Hi,

Does JSM support multi-tenancy? Meaning if it is possible to isolate alert management for two organizations with single license?

 

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Christopher Yen
Christopher Yen
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February 7, 2025

Hi @Sopho Bzekalava

Is this for the operations part of JSM (on call / alerting)? To my understanding licensing is based on agents who need to be in the on call rotation (JSM Agent licenses) and the teams you create with different integrated alerts are not limited by license.  

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