Multi-Question Customer Satisfaction Survey

[Andy Rosengard]

I am trying to build a multiple question survey to collect feedback for completed requests. I am being told Jira only provides a one question survey. I then received an email from noreply@am.atlassian,com to fill out a survey form on how they did on my ticket.  That's what I am looking for.  What do I need to have access to a survey like that, one which I can modify to suit my organization's needs?  

Regards

Andy Rosengard, PMP, ITIL 4

andy.rosengard@bowman.com

[Ntamen kamogne harry Michel]

Hi! @Andy Rosengard 

you can use the forms future 

in JSM you can link custom forms to tickets
that your customers can fill out
Here's what to tell you about https://support.atlassian.com/jira-service-management-cloud/docs/use-forms-in-jira-service-management/