Moving a ticket to another project

hristo.iliev May 25, 2021

Hi there,

Could you please advise, why the option for choosing destination project disappeared when trying to move a ticket to another project?

 

 

move ticket.PNG

Thanks in advance

 

 

4 answers

0 votes
hristo.iliev May 26, 2021

yes, I'm attaching a screenshotadmin role.PNG

0 votes
hristo.iliev May 25, 2021

create issues.PNG

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 26, 2021

Are you in any of those roles?

0 votes
hristo.iliev May 25, 2021

I'm with "Administrator" permissions for all projects, i've never had this problem till now.

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2021

Admin does not mean "can see/do everything" (rightly, it's a bad thing to do it that way), it means you are an admin.

Check who can create issues, I would guess that you do not have the right to do it.

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 25, 2021

If a project is not offered to you in the new project field, then you don't have "create issue" permission in that project.

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