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Move customer from Company one to company two

Frank November 29, 2024

Hello all,

i am in a bind at the moment a colleague of ours was added in jira in a different company, now i want to correct this but i do not see an option for this in jira service management.

 

is there a way to fix this without deleting the colleague?screen company one.png

in the screen you see our dutch tennant because this our dutch company but what you see is that a Belgium colleague is in our dutch company while he should not be there.

 

so that is my question can you move persons for company one to company two?

1 answer

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4 votes
Answer accepted
Manon Soubies-Camy
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 29, 2024

Hi @Frank,

There isn't any 'move' action available, but you can add your colleague to the Dutch organization (see documentation), and remove them from the Belgium one:

remove-customer.png

Note that the Trash icon doesn't mean you'll delete the customer from the project, but from the organization only.

Hope this helps!

- Manon

Frank November 29, 2024

Wow ok cool that it works like that, it helps alot also in the near future

Like Manon Soubies-Camy likes this

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