Hi,
Years ago, we wanted our users to collaborate on issues, so whenever they subscribed to our Jira Service Desk, we'd migrate them to an Atlassian Account and they would be normal Jira users.
Now, we want to move them back to Jira Service Desk only, so that they don't count against our licenses:
Thank you very much
Hi, @Adrien Ragot _Requirement Yogi_
Have a look at this interesting article explaining differences, benefits and disadvantages:
Choosing the right approach to Customer Management in Jira Service Manaagement
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