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Microsoft Intune Importer for JSM Assets - Error code 405

michael.cottle
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June 25, 2024

We've connected successfully on both the Source and Destination tabs of the App config page but on the Import Run/Schedule we're getting the following error:


“An error occurred while collecting the data from the source (Devices). (Error code 405). The import is canceled. Please check the logs and contact the Pio Support Team.”


What does this error message mean?

Has anybody else encountered this error?

What do we have to do to resolve it?

Thanks

1 answer

2 votes
Fabian Lim
Community Leader
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June 30, 2024

Hi @michael.cottle

I suggest you contact PIO Software directly.  I have integrated with Intune with the PIO app and they provide excellent customer support.

Good luck.

Regards,

Fabian

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