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Microsoft Entra ID configuration

Christophe Jourdain May 28, 2024

Hello,

We have been configurated the Entra in order to import in JSM (Insight) only users via API.


But regarding the guide configuration, we did not enable Application and Group
according to documentation Import information from Microsoft Entra ID into Assets | Jira Service Management Cloud | Atlassian Support

  1. Enable permissions for User > User.Read.All

  2. Enable permissions for Application > Application.Read.All

  3. Enable permissions for Group > Group.Read.All

At the login dialogue connection here is the followinf error message

Invalid credentials or configuration. Please verify that the credentials and Microsoft Entra ID configuration are correct and try again. Please see the documentation for more details.

So do you know if the ENTRA API could fire with only the User.Read.All permission enable et not the others?

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