Mapping Manager Attributes from Azure and set custom fields

Victor Barros
Contributor
February 11, 2025

Hello community.

If we follow this strategy and are able to setup the synch of the attributes from Azure into Jira User profile from manager/boss/peer: 

 

How to sync the manager attribute into Atlassian Home with Azure AD | Platform experiences | Atlassian Support

My question is:

- We can use this attribute to set into a custom field?

Example:

My internal customer raise a ticket in the JSM portal, then this synch fills the custom field manager will be set from this parameter as a user picker, then this manager will approve some request.

Is something that's possible?

Thank you!

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