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Hi @John Funk
Can you give brief step-by-step explanation of how to achieve the above mentioned requirement using Validator(workflow) in JSM ??
Sure - Create two transitions from the status A to status B where you want to check the field. Place a Condition on one of them where the Priority field = whatever value that will trigger the mandatory field. While there, add a Field Required Validator to that same transition that the Work notes field is required.
Next add a Condition on the other transition from A to B where the Priority field != to the value.