Major Incident Feature - Cloud version

mark.sabo January 9, 2022

We have the cloud version of JIRA Service Managemnt and have been using the MI feature. We have noticed that the Escalate to MI feature is now missing and are unaware of any change. I believe it was working for all issue types. I'm pretty sure it was implemented with this feature out of the box as very little administratio has taken place.

How can we check how and who changed it and how to get it back. 

 

Thank You

 

 

1 answer

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Jack Brickey
Community Leader
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January 9, 2022

Hi Mark, where have you looked for it? Does the following help? what-are-major-incidents 

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