Mail to stakeholders setup

[Dave Duijvekam]

Hi all,

We want to use the option to email stakeholders from an Incident.

The sending part works fine but the layout looks very strange

Does anyone knows where to change the setup of this mail?

[Ciara TN · Accepted solution]

Hi Dave, 

Take a look here to update the email template: 

https://support.atlassian.com/opsgenie/docs/create-an-email-template-for-stakeholder-notifications/

However this seems to require Enterprise plan. 

-Ciara

[Lisa Forstberg]

Hi Ciara,

the doc actually states Enterprise plan only, but maybe it also works for premium? I hope so :-D

br

/L

[Ciara TN]

Updated* Thanks Lisa :)