Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Interests
See all
Community resources
Top groups
Explore all groups
Community resources
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Join now to unlock these features and more

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Get started Tell me more
Atlassian Community about banner
4,554,150
Community Members
 
Community Events
184
Community Groups

MS Teams x Jira Service Manager integration not populating ticket into jira

Armand D Rivers
Armand D Rivers
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
Mar 29, 2023

We set up a test instance in JSM and connected it to our companies Teams app for an IT support channel.  Followed the steps on the website and was able to successfully create a triage team and request channel.  When creating a tickets in the request channel the corresponding chat will show in the triage channel but will only push out to HALP and not to the connected Jira service queue.  Not sure what we missed with the set up. Any suggestions would be greatly appreciated. 

 

Best Regards

A

 

Comment
Watch
Like Be the first to like this
128 views

0 comments

Comment

Log in or Sign up to comment
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

See all events