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Looking to Implement Chatbot

Hi, we implemented Jira Service Desk (server) a few months ago and would like to add a Chatbot. We are currently looking at Chatbot for Jira Service desk. Looking for feedback on that Chatbot as well as feedback on other chatbot apps that integrate with Jira. 

2 answers

Hi Colleen,

You can now try our Chatbot for Jira Service Management cloud edition from here:

It will be in the marketplace in a couple of days.


Thank you


Hi Colleen,

Please look at our web site

We have built Virtual Agent for Confluence, JIRA and we are finalizing in August the Virtual Agent for JIRA Service Desk.

It is a pre-packaged Virtual Agent. We have a no code platform. You can access our back office to train the virtual agent with your company data.

The is a subscription-based software. 

Looking forward to connecting.

Bertrand  Lafforgue


Could you suggest me how you have done for JIRA Service Desk? Because I'm not finding Chatbot for JIRA Service Desk.


Our Chatbot for Jira Service Management, Confluence, Jira will be on the Atlassian marketplace in Q1. 

I can set up a call if you want to be part of the early users.

Let me know


Thank you.. 

But when I'm trying to install new trial or Buy now to purchase a license for Chatbot for JIRA Service Management free trial version. 

Link :

For this I followed below mentioned steps but still It's not working.

1. Copy your license key to the clipboard:
2. Download add-on
Download the Chatbot for JIRA Service Management add-on to your local system:


3. Install add-on
Note: You must have administrative rights to install an add-on.

Open your Atlassian application and log in.
Navigate to the administration section. You may need to log in again (we're super secure).
Choose "Add-Ons", then navigate to "Manage Add-Ons" (the "Install" section in older versions).
Click the "Upload Add-On" link and upload this file.

***Issue : As per Step 3 : Install add-on, though already I'm having administrative rights in Atlassian Application still I'm facing this issue. And I couldn't find "Add-Ons" option in Administration section.

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