Looking to Implement Chatbot

[Colleen Rush]

Hi, we implemented Jira Service Desk (server) a few months ago and would like to add a Chatbot. We are currently looking at Chatbot for Jira Service desk. Looking for feedback on that Chatbot as well as feedback on other chatbot apps that integrate with Jira. 

[Bertrand Lafforgue]

Hi Colleen,

Please look at our web site www.konverso.ai

We have built Virtual Agent for Confluence, JIRA and we are finalizing in August the Virtual Agent for JIRA Service Desk.

It is a pre-packaged Virtual Agent. We have a no code platform. You can access our back office to train the virtual agent with your company data.

The is a subscription-based software. 

Looking forward to connecting.

Bertrand  Lafforgue

bertrand.lafforgue@konverso.ai

+33664405264

[gudivada57]

Could you suggest me how you have done for JIRA Service Desk? Because I'm not finding Chatbot for JIRA Service Desk.

[Bertrand Lafforgue]

Hi

Our Chatbot for Jira Service Management, Confluence, Jira will be on the Atlassian marketplace in Q1. 

I can set up a call if you want to be part of the early users.

Let me know

Bertrand

[gudivada57]

Thank you.. 

But when I'm trying to install new trial or Buy now to purchase a license for Chatbot for JIRA Service Management free trial version. 

Link : https://marketplace.atlassian.com/apps/1221527/chatbot-for-jira-service-management?hosting=server&tab=overview

For this I followed below mentioned steps but still It's not working.

1. Copy your license key to the clipboard:
2. Download add-on
Download the Chatbot for JIRA Service Management add-on to your local system:

Download

3. Install add-on
Note: You must have administrative rights to install an add-on.

Open your Atlassian application and log in.
Navigate to the administration section. You may need to log in again (we're super secure).
Choose "Add-Ons", then navigate to "Manage Add-Ons" (the "Install" section in older versions).
Click the "Upload Add-On" link and upload this file.

***Issue : As per Step 3 : Install add-on, though already I'm having administrative rights in Atlassian Application still I'm facing this issue. And I couldn't find "Add-Ons" option in Administration section.