I am having trouble adding a logo to our customer emails, it worked initially but the logo was too big so I deleted and tried loading a smaller sized file, I tried svg, png, jpg with the logo location and none of them will work despite enclosing in the ! symbols.
Thanks for any advice.
Hi @skiely and welcome to Community!
You can add your logo by updating the customer notifications' template. In the example below I added Atlassian logo:
Here is the code I used:
<p><img src="https://upload.wikimedia.org/wikipedia/commons/thumb/4/4d/Atlassian-logo.svg/540px-Atlassian-logo.svg.png" alt="Atlassian logo" height="30"></p>
Hope this helps,