Logging automated reqeusts every 3 months for offboarding accounts

[Brijesh Pathak]

Team,

How can I get automated request for offboarding disabled users every 3 months as a reminder to service desk?

Regards
Brijesh

[Melo · Accepted solution]

Hi Brijesh,

Creating a ticket every 3 months can be very straightforward if you're using "Automation for Jira", you can use the trigger below:

https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/#Automationtriggers-Scheduled

And for the action you can use the action "Create Issue"

https://support.atlassian.com/jira-software-cloud/docs/automation-actions/#Automationactions-Createissue

You can populate other fields while you're creating the issue e.g assignee, description and etc...

Please let me know if you have any questions.

Cheers,

Melo

[Brijesh Pathak]

Indeed that was simple but yet fantastic.

Thanks much for your help.

Cheers

Brijesh

[Brijesh Pathak]

Just a followup question.. 

There is a lable assigned to each of existing rule.. I am unable to find a way to label the rule I have creation. (see attached)

Appreciate your guidance here.

Regards

Brijesh

[Brijesh Pathak]

I managed to find it as per following.. thanks again

https://support.atlassian.com/jira-service-management-cloud/docs/organize-your-rules-with-labels/

Cheers

Brijesh