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List services requests in jira service desk cloud using REST API

Sree December 9, 2022

How do I list all the service requests in Jira service desk cloud? I have site admin privileges but when I list service requests using /rest/servicedeskapi/request I do not see requests created by other users in the project

#Note: I'm able to view all service requests thru the web UI but unable to list all requests using the REST API interface.

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Fernando Eugênio da Silva
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December 9, 2022

@Sree Vinayak Balasubramaniam , welcome to the Atlassian Community!


If you're using Jira Cloud, try using the REST API GET for JSM Cloud itself: rest-servicedeskapi-requesttype-get

If, as you indicated, you have permissions on the projects, then you will be able to have a list of all Request Types created in the environment. I have tested the endpoint and it works fine.


Hope this helps

Sree December 11, 2022

@Fernando Eugênio da Silva 

I'm using this endpoint ( and able to list all service requests created by me, however I want to list all the service requested created by all the users in my organization.

I tried


using the requestOwnership parameter but does not seem to work. I'm referring to this document -

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