Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Deleted user
0 / 0 points
badges earned

Your Points Tracker
  • Global
  • Feed

Badge for your thoughts?

You're enrolled in our new beta rewards program. Join our group to get the inside scoop and share your feedback.

Join group
Give the gift of kudos
You have 0 kudos available to give
Who do you want to recognize?
Why do you want to recognize them?
Great job appreciating your peers!
Check back soon to give more kudos.

Past Kudos Given
No kudos given
You haven't given any kudos yet. Share the love above and you'll see it here.

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Linking Insight Object with Automation

Hi everyone,


I am trying to create an automation that will link a Insight Object to all issues in a project when an asset is linked to a specific issue.


I setup the automation imaged below, initially I had it just putting {{triggerissue."eduTech Contacts"}} in the description, which outputted the Asset Key in the description (did this to prove it was working as desired), but for some reason I get an error when trying to use this to link a Insight Object to the ticket. Any ideas?




1 answer

1 accepted

Hey, when editing Insight object fields on issues, you have to write the field as an IQL query. Try:

Key == {{triggerIssue."eduTech Contacts".Key}}

Hope that helps!

Im so blind! Thanks so much

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

233 views 7 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you