Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,295,946
Community Members
 
Community Events
165
Community Groups

Linked Reporter field in Forms input doesn't allow unknown Email address

When creating a Request Form (Forms) It's possible to override the standard input forms for a request input. 

eg: If i create a Text Input and Link it to "Reporter" from JIRA - the default Reporter input box on the Request creation page, disapears and instead it shows the one I created.

However !

The default Reporter input box, allows ALL email addresses. 

The custom Reporter input box, ONLY ALLOWS pre-existing users already added to the project. 

 

How do i fix this ? 

I want to use my own custom field AND allow all email addresses to be typed in. 

1 answer

1 vote

The reporter field holds a "user", not free text.  It's not really a simple text field, it's a pointer to the account you select.

This means that you have to have an existing account to point to.

How does the standard email input work then ? 

The value goes to the same field in the JIRA ticket. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Posted in Jira Service Management

Jira Service Management Documentation Opportunities

Hello everyone, Hope everyone is safe! A few months ago we posted an article sharing all the new articles and documentation that we, the AMER Jira Service Management team created. As mentioned ...

310 views 0 9
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you