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Linked Reporter field in Forms input doesn't allow unknown Email address

When creating a Request Form (Forms) It's possible to override the standard input forms for a request input. 

eg: If i create a Text Input and Link it to "Reporter" from JIRA - the default Reporter input box on the Request creation page, disapears and instead it shows the one I created.

However !

The default Reporter input box, allows ALL email addresses. 

The custom Reporter input box, ONLY ALLOWS pre-existing users already added to the project. 

 

How do i fix this ? 

I want to use my own custom field AND allow all email addresses to be typed in. 

1 answer

1 vote
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Jun 16, 2022

The reporter field holds a "user", not free text.  It's not really a simple text field, it's a pointer to the account you select.

This means that you have to have an existing account to point to.

How does the standard email input work then ? 

The value goes to the same field in the JIRA ticket. 

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