Link between Jira asset IT and Jira Ticket system

[Norbert Back]

Hello Jira Team,

how can i link assets with jira tickets in jira? I would be very grateful for a little explanation. Many thanks

Best regards

Norbert

[Andreas Alexandrou]

Hello Norbert,


What you can do is create a custom field of type "Assets objects" and configure the context of that field so that you can select assets and the type of information you want the field to display in regards to the selected asset etc.  Once you open a ticket and link it to an asset using that field, you should be able to see the linked ticket on the specific object in Assets. Hope this helps. 

Kind regards,
Andreas Alexandrou

[Walter Buggenhout]

For more information / guidance on this, see the following support articles:

• Setting up the assets object custom field 
• Configuring the assets object custom field