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Limit the characters shown in each comment

mcgong
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April 18, 2024

Is there a way to set the limit of characters shown in each comment of a ticket?  And if you want to continue reading, it will display a "read more" button. 

Similar to Quora and other forums. 

We get responses from our associates that contain long email strings, which makes the ticket length feel like reading a novel. 

 

 

2 answers

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Joseph Chung Yin
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 18, 2024

@mcgong -

It is my understanding it is not possible.  You can reach out to Atlassian Support (https://support.atlassian.com) to see if there is any ask on their end already for this feature.

Sorry.

Best, Joseph

0 votes
Kate Pawlak [Appsvio]
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
April 18, 2024

Unfortunately, there is no such feature 😔 You can create a feature request here: https://jira.atlassian.com/issues/?filter=98705

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