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Limit the characters shown in each comment

mcgong
mcgong April 18, 2024

Is there a way to set the limit of characters shown in each comment of a ticket?  And if you want to continue reading, it will display a "read more" button. 

Similar to Quora and other forums. 

We get responses from our associates that contain long email strings, which makes the ticket length feel like reading a novel. 

 

 

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Joseph Chung Yin
Joseph Chung Yin
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April 18, 2024

@mcgong -

It is my understanding it is not possible.  You can reach out to Atlassian Support (https://support.atlassian.com) to see if there is any ask on their end already for this feature.

Sorry.

Best, Joseph

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Kate Pawlak _Appsvio_
Kate Pawlak _Appsvio_
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
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April 18, 2024

Unfortunately, there is no such feature 😔 You can create a feature request here: https://jira.atlassian.com/issues/?filter=98705

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