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I'm Joe. I am a Product Manager for JSD cloud. My main focus for the coming year is on the knowledge base and portal.
I'd love to get on a quick 20-30 min call with you and talk about how your organization manages knowledge base and about your needs around JSD knowledge base and portal. For the purpose of this call, It is OK if you are cloud or server or DC customer.
Please comment below and I will set up a call with you. Your feedback will help us build something valuable for you.
Looking forward to having a wonderful conversation with you all. :)
It would be great to have a chat. We're encountering a number of challenges with the current functionality of the service desk linked knowledge base and it'd be great to walk you through them.
I administer our organization's JSD cloud project and would be happy to discuss how we use (and would like to be able to use) JSD's portal and KB.