Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Let's talk about Knowledge base in JSD.

Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 3, 2020

Hi :wave:

I'm Joe. I am a Product Manager for JSD cloud. My main focus for the coming year is on the knowledge base and portal.

I'd love to get on a quick 20-30 min call with you and talk about how your organization manages knowledge base and about your needs around JSD knowledge base and portal. For the purpose of this call, It is OK if you are cloud or server or DC customer. 

Please comment below and I will set up a call with you. Your feedback will help us build something valuable for you. 

Looking forward to having a wonderful conversation with you all. :)




Jim Kohli June 4, 2020

Hi Joe.

We are new to JSD (still waiting for vendor clearance on our side to place our order from our side) and are using Confluence for our knowledge base for now.  If you'd like to know what we are doing and what we intend to do, I'd be happy to have that conversation.


Jim K.

Grant Adkins June 7, 2020

Hi Joe

It would be great to have a chat. We're encountering a number of challenges with the current functionality of the service desk linked knowledge base and it'd be great to walk you through them.



Justin Bunnell June 12, 2020

Hi Joe,

I administer our organization's JSD cloud project and would be happy to discuss how we use (and would like to be able to use) JSD's portal and KB.



Log in or Sign up to comment
AUG Leaders

Atlassian Community Events