I had defined some rules that changed the status from Pending Support to Pending Customer based on whether a customer commented or support.
Even though we went live Dec2020, I cannot these rules anywhere.
https://support.atlassian.com/jira-service-management-cloud/docs/what-is-legacy-automation/
A customer just reported when he comments Pending support is no longer shown in status. Where did the rules disappear that I created?
