Hi all,
I'm setting up a Service Desk Portal for our customers. I've added multiple articles to the portal so customers can help themselves. However, as a customer you can only see the articles if you enter certain key words in the search bar.
My question is therefore if it's possible to show all the articles without searching for key words in the bar? Similar to a FAQ page where customers can brows through all the articles.
Thanks in advance!
Welcome to Atlassian Community!
Unfortunately, the feature is still not live and there is a feature request for the same.
you can follow the workaround Here .
Thanks,
Tejaswini
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