Just had a customer sign up for JSM Cloud Premium trial but cannot see Opsgenie to link

J Conners
Contributor
October 5, 2023

Customer just signed up for JSM Cloud Premium trial but we are unable to see Opsgenie to link it and configure. Tnoughts?

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Mikael Sandberg
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 5, 2023

Make sure that the features for Alerts and On-call has been turned on for the project. If they are you can access the JSM Opsgenie by clicking on Alerts, that will take you to Opsgenie.

Screenshot 2023-10-05 at 11.22.29 AM.png

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