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I have created a Rich-Text custom field named "Composant à déployer" for my tasks.
Then I need to process a JQL query filtered on this custom field (in my example below, all tasks containing the value "FI_SYNTHESE_SINISTRES" in this custom field) but with the full searched value the results list is empty :
and also reducing this searched value like that (with or without the char * , same result) :
Strangely , it (seems to) works when I trim the value from the 1st underscore char like that :
No matter how much I search, I definitely don't understand this behavior.
Can someone please tell me what I'm wrong about please ?