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Jira ticket always shows 'Medium' as Priority in Slack notification

Noyk Vega December 14, 2021

Slack notification always default to 'Medium' as Priority even if the issue was tagged as 'Critical' or 'High'Screen Shot 2021-12-15 at 9.52.20 AM.png

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Stephanie Evans February 17, 2022

I have the exact same issue. We aren't even using Priority as a field in our issues, and they're showing up in slack as "medium priority" which is confusing just about everyone. 

CleanShot 2022-02-17 at 14.10.10.png

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