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Jira service management - OpsGenie Integration

Oscar Rosales
Oscar Rosales I'm New Here May 21, 2021

Hello

 

I would like to know about the integrations in OpsGenie.

We have an OpsGenie into Jira Service Management, and we want to integrate a phono call service with OpsGenie; however, we see that integration Incoming Call isn't here! But in OpsGenie full product, we see that Incoming Call is available.

 

Are diferents the integrations between OpsGenie in JSD and OpsGenie product?

If we upper our JSD from Standard to Premium, can we use all integrations?

 

Thanks so much for your quick answer.

 

 

 

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Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Molly Bronstein
Molly Bronstein
Published in Jira Service Management

JSM June Challenge #2: Share how your business teams became ITSM rockstars

For JSM June Challenge #2, share how your non-technical teams like HR, legal, marketing, finance, and beyond started using Jira Service Management! Tell us: Did they ask to start using it or...

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