We have a number of automation rules setup on our Jira projects which have all been working fine but have suddenly stopped working from around 14:00 GMT today. Nothing is being added to the audit logs indicating they are not even being executed. Is the service not working? We rely on these rules so need them working again asap. Thanks
One of the examples:
I have a rule set up to send Teams message when a fix version is released. I released multiple fix versions but the rule never got executed. In fact, I have 4 rules to execute for the same action and none of them were executed. There are no entries or warnings in the audit log. We're on premium account and we have unlimited executions. So it's not that we ran out of number of executions allowed.
Thanks for the response. This is the rule that has suddenly stopped executing.. It simply updates the summary field when the description contains "ref:". When it stopped executing I created a very simple rule to add a comment when an issue was created and this didn't execute either.
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