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I am trying to add a Label value when the "Due" field was updated from one to another date, however the "Field value change" rule runs for the first time update from empty to any value. How to run this rule only when there is value in "Due" and is changed?
Hi @Jignesh Jaiswal , Indeed, this is the behavior of this trigger. Unfortunately, that cannot be changed. However, there are ways to accomplish your goal I think. One option would be to create a custom date field that captures the original due date. This could be populated using the same rule. Basically, when the rule was triggered, it could check to see if the original due date field was empty or not. If it is copy the due date over, if not leave it alone but perform whatever other actions you intended if someone is changing the due date.
note, if you don't want to create a custom field, you could consider using a label in a similar fashion.
Hi @Jignesh Jaiswal , i'm not sure I understand the issue. Are you saying that the last component where you attempt to add a label is unsuccessful? Please be sure that the label exists before using in your automation rule. Can you share the audit log?