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Jira disable email notifications when I write/modify a request

IoT Solutions
IoT Solutions Aug 17, 2020

Hi,

I am an agent/administrator, how can I disable email notifications to myself when I reply to a ticket or create one myself?

Regards,

Reuben

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Dave Liao
Dave Liao Community Leader Aug 17, 2020

@IoT Solutions - can you screenshot or share an example notification you're trying to disable?

Aside from Jira's notifications, there are Jira Service Desk-specific ones. (And then there are next-gen-specific ones too...)

These articles might help. It would be useful to see which notifications you're trying to disable...

  • Configuring notifications [for Jira] - link
  • What notifications do my customers and team receive? [JSD and Jira] - link
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