Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Jira cloud app integrated with slack

Hi guys, I a question, I am Jira admin on both slack and Jira, I have installed the Jira cloud app on slack and connected it with Jira, however when I press the add to issue in Jira could it say it has done it successfully however when I go to the ticket I do not see the comment on the ticket? any help would be grateful, I have messaged Ceverson70, on MacAdmins as well.

Does anyone know why this is even though I have got the right permission? 

Link to the chate in MacAdmins > https://macadmins.slack.com/archives/C1D4NHKDM/p1613484327003700 

Thank you, Habib 

Screenshot 2021-02-16 at 2.17.58 pm.pngScreenshot 2021-02-16 at 2.14.40 pm.pngScreenshot 2021-02-16 at 2.03.14 pm.png 

  

1 answer

0 votes

@habib rahman - what's this MacAdmins.org all about? It's interesting that there's a link to their Slack but no explanation of what it is. 😜

EDIT: Ah, I had to click into Podcasts then About to see what they're about... anyway, I would add context into your Slack link before pasting it alongside your support question, otherwise others might be confused (like me).

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

148 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you