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Jira asset Management - Columns not sticking in Object List view

lynne.cook
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April 12, 2023

When viewing Object via List view.

Set the Columns to see via Column icon

Navigate away from List View

On return to List view columns settings are gone and only defaults show

Would expect the Columns chosen to stick and not be lost if you navigate away from the page.

 

 

2 answers

1 accepted

2 votes
Answer accepted
Renata Dornelas
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 11, 2024

Hi there,

As of now, it's not possible to configure fixed columns for an object type - they will revert back to the default ones (key, name, created, and updated).

We have an open feature request for this to be implemented: JSDCLOUD-10649 Allow Administrators to set the default view for an Object Type for all users.

We encourage you to leave feedback and vote for this on the link above so it can be considered for implementation.

Cheers.

0 votes
Joseph Chung Yin
Community Leader
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April 12, 2023

@lynne.cook -

We have not experienced the issue that you are encountering.  Can you provide some screenshots of your issue to reproduce the problem, so I can review it in details and assist you further?

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Jeanne Schock September 11, 2023

This has been happening for months. I configure all the columns. Then the next time I look they are all returned to what looks like the default list of Name, Key, Created and Updated. Something in jira is continually resetting the columns back to these defaults. 

Paul Kulbitski
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September 19, 2023

I also have this problem of the columns going to the default.  I'm using Windows 11 and Chrome. I believe a co-worker uses a Mac and does not have the issue. It seems to reset every time I log back into jira.

Capture.PNG

Jeanne Schock October 31, 2023

It happened again. For every schema in Assets. Columns are set back to these defaults:

Icon - Key - Name - Updated - Created

This behavior started sometime in the Spring I believe. It's a regular occurence.

Jeanne Schock December 27, 2023

And it happened again. Every scheme. Every object type.

Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
December 27, 2023

@Jeanne Schock -

At this time, I would recommend you to contact Atlassian Support (https://support.atlassian.com) to report of this issue.

Best, Joseph

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