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Jira Service desk access to a Gsuite email account with 2FA enabled Edited

Hi, 

I've seen a lot of questions in the forums on this, but how do I get Jira Service desk access to a Gsuite email account with OU 2FA enabled. (Relates to Connect to customer email account from a Email Requests for a specific Jira Service Desk project)

 

I have added App specific password as been mentioned in previous questions as a solution but then fails with authentication issues not that 2fa is on.

Screenshot 2020-04-01 at 10.31.28.png

Screenshot 2020-04-01 at 12.28.02.png

Also seen less secure apps logging  may not be the fix also as "Because Google is beginning to shut off Google Account access to less secure apps, the enforcement option is no longer available. We recommend turning off less secure apps access now. You should start using alternatives to less secure apps."

Any advice? 

https://community.atlassian.com/t5/Jira-Service-Desk-questions/Unable-to-connect-to-Gmail-for-custom-email-address-in-Service/qaq-p/1032210#M48775

1 answer

i have same issue, do you fix?

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