I have a standard Jira Service Management cloud instance and last week we accidentally deleted the instance.
With Jira software when you delete a project it goes into trash/archive but this doesn't seem to be available with JSM. Am I missing something?
Does anyone know if this is a constraint of the package or just something that doesn't exist? We ended up rebuilding what we had done but lost historical data and we couldn't wait for a response from support to see if it could be restored.
Maybe this is on a backlog as a feature request?
Hey Steven! My name is Dan; I'm an Associate Product Manager for Jira Service Management.
Sorry to hear about your experience; that would be pretty frustrating I'm sure.
We've definitely heard similar feedback from customers and we're now starting on the initial technical and design exploration in building this feature.
You can follow the feature request ticket here to stay updated: https://jira.atlassian.com/browse/JSDCLOUD-9308
Hello Community! Quick disclaimer: We are running a contest on Community (The Atlympics!) from July 23rd - August 8th of 2021. If you are interested in participating in this contest (prizes! ...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events