Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,460,329
Community Members
 
Community Events
176
Community Groups

Jira Service Management Delete Project

I have a standard Jira Service Management cloud instance and last week we accidentally deleted the instance.

With Jira software when you delete a project it goes into trash/archive but this doesn't seem to be available with JSM. Am I missing something?

Does anyone know if this is a constraint of the package or just something that doesn't exist? We ended up rebuilding what we had done but lost historical data and we couldn't wait for a response from support to see if it could be restored. 

Maybe this is on a backlog as a feature request?

 

1 answer

1 accepted

0 votes
Answer accepted

Hey Steven! My name is Dan; I'm an Associate Product Manager for Jira Service Management.

Sorry to hear about your experience; that would be pretty frustrating I'm sure.

We've definitely heard similar feedback from customers and we're now starting on the initial technical and design exploration in building this feature.

You can follow the feature request ticket here to stay updated: https://jira.atlassian.com/browse/JSDCLOUD-9308

Thanks Dan, thats great to hear as its something we have added as a risk of use.

Hopefully you'll solve this risk soon! 

Like Dan Brockwell likes this

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events